Terms & Conditions

These terms set out the agreement for online trading between Ginia, owned by Fashionata Pty Ltd (ABN 119 145 540 656) and the user of this website ("You") Please read them carefully before proceeding with entering the website. You must accept these terms and conditions to access this website any further. 


This website is owned and operated by Fashionata Pty Ltd. 

 

PLACING AN ORDER AND PAYMENT

By completing an online order, You are making an offer to purchase the product at the price on our website. Payment must be made at the time of submitting the online order. Payment can be made by Visa, MasterCard or ZipPay only.
All online orders placed through this website are subject to confirmation and acceptance by Fashionata.  We will email you with confirmation of the receipt of your online order. We  may reject your online order for any reason and refund any payment made by you, at any time prior to dispatch.

Ginia  prices may vary in the event of price changes or mistakes on this website without prior notice to you. If Ginia requests payment for increased prices, you may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) business days of the announcement of the increase.

 

RETURN POLICY

All sales are subject to our Returns Policy.

 

FAULTY POLICY

We aim to provide you with products of the highest standard and quality. If you have received a product with a manufacturing fault, please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Please provide our team with images of the damage, defect or fault for a preliminary assessment.
If the product is confirmed to have a manufacturing fault, we will replace the product or refund the price of the product to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.
It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse or failure to use in accordance with care for instructions.
Please see our full Returns Policy for more information.

 

STORE CREDIT

Store credit is valid for twelve (12) months. Any balance that remains after the 12 months will not be available for use. Store credit does not accrue interest nor can it be redeemed or refunded for cash. If an order made using store credit is cancelled or returned, the portion of the purchase attributable to the store credit will be restored to your account only. 

 

PROMOTIONAL CODES

Ginia  occasionally has special offers that can be applied to your order by using a promotional code. In order to take advantage of these promotions, you must enter the promotional code in the space provided during the checkout process and hit the "apply" button. The value of the promotion will be applied to your order automatically.

If you have not applied the promotional code but order was placed during the event contact our team straight after you’ve placed your order. It is up to Ginia’s discretion to refund you the discounted amount.
Please note, only one promotional code may be used per transaction. Unless otherwise specified each promotional code may only be used once per customer.

 

SIGN UP AND FIRST PURCHASE OFFER

We offer 10% off to customers who sign up to our email database. Offer is only valid to first time customers only and cannot be used in conjunction with any other promo.