Items purchased on sale are considered final and are not eligible for return or exchange.
We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice.
GINIA is owned and operated by Fashionata Pty Ltd ("Fashionata").
GINIA / Fashionata does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.
When you create a GINIA account or transact via this website the personal information we collect may include your:
The personal information we collect from you will be used in some or all of the following ways:
When you register as a user on the GINIA website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
You can update your personal information anytime by accessing your account on GINIA website.
GINA ensures that all information collected will be safely and securely stored. We protect your personal information by:
GINIA uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard.
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from GINIA website. In exceptional circumstances GINIA may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. GINIA is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by GINIA please contact us here and we will resolve the issue.
When you visit GINIA RTW, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
GINIA reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us via the contact form.